Archive for the ‘Travel agents’ Category

Are You Afraid Of People?

Sunday, December 20th, 2009 by designtravel1

you-ve-got-mail1 

In a working environment with the pace of instant resolution to problems and tasks, we necessarily rely on email as a means of communication without the delay of hand-delivered memos and snail mail.  Certainly email is a useful and increasingly necessary tool in our ability to respond quickly.  My concern is that relying on this tool too heavily can make us so dependent that it replaces common sense!!  Let me give an example.

 I am aware of a small business with only 9 employees in an office where all have workstations without closed partitions and no one is further than 10 to 12 feet away from anyone else.  In such relatively close quarters you can talk to another employee without raising your voice.  In spite of such close proximity, the office manager frequently resorts to emailing to each rather than speaking directly to them.  I can’t believe doing so is faster than speaking one on one, unless they are on the phone.  When resorting to this means on a regular basis, it is not only insulting, but cold and indifferent.  Our language may be imperfect but words have meaning and using them verbally also reflects an emotional tone that adds value – good or bad. 

 Is that manager effective, afraid of facing people or just plain lazy?  What do you think??

Do you use the internet to book your travel?

Thursday, October 29th, 2009 by designtravel1

As these economic times keep bending and twisting you need to make certain that anytime you spend your hard-earned money for either family, home or pleasure, you are protected.  If travel is what your family desires, are you certain you are travel savvy enough to know which travel vendors (hotels, resorts, cruise lines, tour companies to use?      

This economic environment can breed fraudulent activities, bankruptcies etc.  If you trust the internet to find you the lowest applicable prices, are you certain they are protecting you against these roadblocks as you plan your travel? 

 Ask yourself these questions?  Do you have dental work done by your plumber?  Do you have your physician do your landscaping?  Then why would you trust such a viable memory as a vacation to something you find on the internet?  Travel professionals are just that – professionals.  There should never be a second thought when it comes to planning a trip which can cost a significant amount of money.

Our River Cruising experience

Friday, July 24th, 2009 by designtravel

Having just returned from a river cruise, it reminded me of just how enjoyable relaxing on gently rippling water could be, especially when combined with the history and culture of a European country, which has preserved its heritage.  In addition, shore excursions are designed to highlight the language, people, customs and industry built over centuries of heritage.

These small ship excursions have captured an increasingly larger segment of the cruising population because virtually everything, with few exceptions, is included, from shore experiences to gourmet dining, local wines, beer and soft drinks.  The ship’s crew are always most congenial and engaging without sacrificing quality service.  They genuinely appear to enjoy their interaction with passengers.  The fact that no more than 100-150 passengers can be accommodated encourages greater interpersonal exchange promoting lasting friendships.  Just sit back and let the pleasure surround your senses.

Roger

Christopher Elliot's Article on Airline Tactics

Tuesday, October 7th, 2008 by designtravel

 

Baggage Claim Time

Baggage Claim Time

MSNBC’s Christopher Elliot has a fabulous article on airline’s broken promises and more. Check it out and tell me what you think!

“Airline passengers are usually a forgiving lot. When a flight doesn’t take off as planned, they understand. When they have to pay extra for a checked bag because of “higher” fuel prices, they oblige.”… READ MORE: http://www.msnbc.msn.com/id/27013404/

Update on airline baggage policies

Friday, September 5th, 2008 by designtravel

Find out the lastest airlline baggage polices

Find out the lastest airlline baggage polices

With the ever changing baggage policies that airlines are imposing on the traveling public – What is a traveler to do? We have finally gotten used to the changes since 9/11 regarding what we can bring on board a plane and what we must check into the belly of the plane! Now we are told there is an additional cost involved in checking our bags with all the items we cannot bring on the plane! And to add insult to injury many of the airlines who are imposing the additional fees are offering horrible customer service! But that is another story for another day.

Here is a sampling of airline baggage policies. Just click on the links to get the details straight from the airline’s website:

AirTran
http://www.airtran.com/policies/carry-on_checked.aspx

American Airlines
http://www.aa.com/aa/i18nForward.do?p=/travelInformation/baggage/main.jsp&anchorEvent=false

Continental Airlines
http://www.continental.com/web/en-US/content/travel/baggage/default.aspx

Delta
http://www.delta.com/traveling_checkin/baggage/index.jsp

Northwest Airlines
http://www.nwa.com/travel/luggage/index.html

Spirit Airlines
http://www.spiritair.com/Policies.aspx

United Airlines
http://www.united.com/page/middlepage/0,6823,1031,00.html?navSource=Dropdown07&linkTitle=baggage

US Airways
http://www.usairways.com/awa/content/traveltools/baggage/default.aspx

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How to best pack for your travels pt1

Wednesday, September 3rd, 2008 by designtravel

Travel designed around you!

Travel designed around you!

Welcome to Travel Chat by www.wedesigntravel.com

Check back with us frequently for a variety of information that all manner of traveler’s whether you are frequent vacationers, families, seniors, or honeymooners will want to know.

Today’s topic: How to best pack for your travels.

A compilation of the best packing tips as featured on The Travel Insider

Wherever you’re traveling, however you’re getting there, and whatever you’re doing upon arrival, the information in this series will help make your travels simpler and better.  There’s nothing worse than the sick feeling you get, seconds after it has become too late, as you remember something vital you forgot to pack in your luggage.  Following these strategies and checklists will reduce the otherwise ever present stress as you prepare for your future travels.

About your Luggage and Suitcases in General

1.  Check your suitcases before going on a trip to make sure they don’t have any actual or incipient rips or tears or broken parts that might interfere with their reliable operation on the journeys ahead.  Replace or repair anything that looks suspect.

2.1  Should you buy cheap or expensive luggage?  The hassle factor of something like a zip breaking or a wheel falling off is vastly greater than the money you saved by buying an inferior bag to start with.  Buy good quality luggage – it will be cheaper in the long run.

2.2  But don’t buy ‘showy’ luggage that marks you and your luggage as a valuable target.  Fancy leather finish, gold fittings, prominent brand names - these are all tempting signals to a luggage thief.  See [The Travel Insider] series and reviews on luggage for much more information.

When traveling, make luggage distinctive

When traveling, make luggage distinctive

3.1  Make your suitcases visually distinctive by adding something brightly colored to them, such as the MyTag bag tags.  This not only makes it easier for you to spot them when they arrive on the carousel, but it also prevents other people from either accidentally taking your bag by mistake or deliberately taking your bag on purpose.  If your bag is visually distinctive and unique, other people won’t confuse it with their bag, and thieves won’t take it because they are more likely to be spotted with your bag and can’t then claim it was an innocent mistake.

3.2  Distinctively marked suitcases are also easier for a luggage agent to find if they go missing, or need to be pulled off a flight (perhaps you changed your travel plans).

4.1  Know your weight allowances (typically 50lbs per bag, and two bags per passenger) and weigh your own bags before leaving home.  Because US airlines have an allowance per bag, if you’re traveling with one bag that is overweight, split the contents and take two bags.  This means more hassle for the airline, but it keeps you safely clear of having to pay an excess baggage charge.

4.2  If you’re buying an airline ticket for travel that doesn’t originate or terminate in the US, your baggage limit may be only 44 lbs (20kg) per person (not per bag, but in total, per person!).  Some airlines (notably Aeroflot) include the weight of your carry-on luggage into that entitlement, too.  Excess baggage costs can quickly become very pricey.

4.3  Some European low fare airlines have even lower limits - as little as 33 lbs/person.  Be sure to know your baggage allowances.

5.1  Keep sufficient ID prominently in place in your suitcases so if they get lost, they can easily be matched up with you.  Consider also including a copy of your itinerary so if the bag is lost at the beginning of a trip, it will be easy for the airline to know where to find you.

5.2  Some people recommend keeping passport and other ID copies in your bag, but be careful of exposing yourself to potential identity theft.

6.1  Anticipate the TSA choosing to open and search through your bags.  Anything you can do to make it easier for them to look through the contents of your bag, and then put everything neatly back, is a good idea.  Packing items into clear organizers is a good idea.

6.2  If you’re traveling with anything fragile, there is a risk the TSA may not fully repackage it.  You increase the chance of this if it is packed inside an obvious and appropriate container rather than just wrapped up inside a sweater.

More tips to follow. Coming soon.. Packing tips!