Should a customer who knows that they need (and does) purchase a second seat because of their size be allowed to transfer only one seat onto a standby flight? If so, what about the rights of the person in the seat next to them to be allowed the space that they purchased?
Archive for the ‘Travel’ Category
Do you use the internet to book your travel?
Thursday, October 29th, 2009 by designtravel1As these economic times keep bending and twisting you need to make certain that anytime you spend your hard-earned money for either family, home or pleasure, you are protected. If travel is what your family desires, are you certain you are travel savvy enough to know which travel vendors (hotels, resorts, cruise lines, tour companies to use?
This economic environment can breed fraudulent activities, bankruptcies etc. If you trust the internet to find you the lowest applicable prices, are you certain they are protecting you against these roadblocks as you plan your travel?
Ask yourself these questions? Do you have dental work done by your plumber? Do you have your physician do your landscaping? Then why would you trust such a viable memory as a vacation to something you find on the internet? Travel professionals are just that – professionals. There should never be a second thought when it comes to planning a trip which can cost a significant amount of money.
Our River Cruising experience
Friday, July 24th, 2009 by designtravelHaving just returned from a river cruise, it reminded me of just how enjoyable relaxing on gently rippling water could be, especially when combined with the history and culture of a European country, which has preserved its heritage. In addition, shore excursions are designed to highlight the language, people, customs and industry built over centuries of heritage.
These small ship excursions have captured an increasingly larger segment of the cruising population because virtually everything, with few exceptions, is included, from shore experiences to gourmet dining, local wines, beer and soft drinks. The ship’s crew are always most congenial and engaging without sacrificing quality service. They genuinely appear to enjoy their interaction with passengers. The fact that no more than 100-150 passengers can be accommodated encourages greater interpersonal exchange promoting lasting friendships. Just sit back and let the pleasure surround your senses.
Roger
Who wins? - People or Technology?
Friday, May 29th, 2009 by designtravel
Computer at Work
A number of studies indicate that stress relief vacations are important to good health and it is beneficial to travel and enjoy respite from daily concerns. Even now with all the economic pressures surrounding us, escape from our daily pressures and the winter blues is just the prescription to recharge our batteries and provide a bit of pleasant self-indulgence.
An additional contributing stress factor is the increasingly dominant if not over whelming role of technology in our lives. Everything takes on a sense of immediacy when electronically recorded or transmitted. We forget that we do have the power and means to control this technologically growing wonder.
We need to put human personality and sounds into relationships again. What did we do just a short time ago before computers became a dominant form of communication along with cell phones? Isn’t it refreshing to speak, at least by phone, and hear a human voice? Doesn’t it encourage you to carry on a little bit of a dialogue, especially if the voice on the other end sounds warm and courteous? Our younger generations appear to be developing imperfect personalities, which can hide from direct personal contact with others. Are we unconsciously encouraging whole future generations of nerds and geeks?
Aren’t we, human beings, supposed to be social beings? When was the last time you met someone and really looked at him or her? When was the last time you really looked at your significant other without the interruption of a cell phone musical theme signaling an incoming call or a demand to look at a text message or new email? And when that does happen do you excuse yourself to respond no matter what the content of your conversation and, unfortunately at times, no matter how significant it was? Aren’t you a bit turned off when that happens to you? Being placed on the backburner even before the phone or text message is even learned, in effect is telling you that you’re not important or special! What an insult to courtesy and friendship! Just because everyone seems to do it doesn’t make it right. Who is in charge here, the machines or us? Why are we becoming so dependent on technology that it has come to control so much of our lives?
Perhaps we need to become proactive and limit our email reviews to only twice a day and allow cell phone calls and text messages are stored until we have completed our conversations. True emergencies are uncommon and immediate responses to electronic messages appear to be more an ego-supporting attempt at importance. I also get quite annoyed by personal conversations being conducted in public places. When the phone at my desk rings I have always picked it up as quickly as I could and am surprised when the caller says, you answer your own phone? My immediate response is always, you and your call are important to me. How can I help you? This little bit of courtesy is owed to whoever calls and certainly improves your image in such a simple way. Even those you have been avoiding might be taken aback a little. Being kind and polite is disarming, especially if it is a genuine response and more importantly, encourages us to be humans rather than technologically, non-descript images. You need to ask yourself who would you like to talk to again, an electronic robot or that warm human being we were all born to be.
A good way to get a new start is to get away from it all – take a vacation and leave the electronic gadgets at home. It is amazing how refreshing the experience can be. You can learn to read again for pleasure, visit new places and witness the excitement of discovery, not only of a destination, but also of people and the art of conversation without annoying interruption.
Dr. Rog
Can we be Happy?
Friday, May 8th, 2009 by designtravelOur world seems to keep spinning around with increasingly speed and dotted with decisions that at times appear to be overwhelming. Instant communication demands instant response and that encourages increasing communication. At times by the end of a busy day you wonder if you responded intelligently to all the demands made. What did you fail to get done? Are home demands also increasing to the point that you have to rationalize that you are happy with your life? Maybe we should all take a few deep breaths and savor a few moments of free association to explore more pleasure-inducing thoughts and dreams.
With free time becoming almost a luxury and never lasting sufficiently long, an adventure into reading, listening to music or planning visits to some longed for destination could each, of and by themselves, provide respite from our overloaded thoughts and, just maybe, recharge our thought processes to allow us a bit of deserved joy and happiness.
Too many people need to have a sincere, happy greeting that could change their outlook for a day but first we need to alleviate our own stresses in order to offer kindness to others. It’s amazing and satisfying to witness the shocked smile returned by someone not expecting a cheerful greeting.
Dr. Rog
Why Do I need Travel Insurance?
Thursday, October 2nd, 2008 by designtravelA vacation can take a long time to plan and save for but can only take a moment to ruin. Travel insurance can provide necessary protection for trip cancellation or interruption, baggage loss or damage, medical expenses, car rental collision coverage, default of a travel provider and even death just to name a few.
Travel insurance is usually calculated on trip cost, length of trip and age of travelers. Some travel insurance companies offer policies with no cost for children traveling with a parent who purchases a policy.
But with so many travel insurance companies and so many choices of policies how can you know which one is right for your particular needs? That’s where a travel professional comes in. Much depends on the components of your trip – who is traveling, the destination, companies providing services, the medical condition of each traveler, etc.
A travel professional who knows and understands your needs and knows which companies provide the best coverage for those needs is your best bet for choosing the right policy. A good travel professional with have the best relationships with the representatives of different travel insurance companies and will be able to go to them on your behalf if questions or needs arise.
Don’t risk your money or your health when planning a trip. The cost of travel insurance is a small price to pay to protect yourself and have peace of mind when traveling. www.wedesigntravel.com
Update on airline baggage policies
Friday, September 5th, 2008 by designtravelWith the ever changing baggage policies that airlines are imposing on the traveling public – What is a traveler to do? We have finally gotten used to the changes since 9/11 regarding what we can bring on board a plane and what we must check into the belly of the plane! Now we are told there is an additional cost involved in checking our bags with all the items we cannot bring on the plane! And to add insult to injury many of the airlines who are imposing the additional fees are offering horrible customer service! But that is another story for another day.
Here is a sampling of airline baggage policies. Just click on the links to get the details straight from the airline’s website:
AirTran
http://www.airtran.com/policies/carry-on_checked.aspx
American Airlines
http://www.aa.com/aa/i18nForward.do?p=/travelInformation/baggage/main.jsp&anchorEvent=false
Continental Airlines
http://www.continental.com/web/en-US/content/travel/baggage/default.aspx
Delta
http://www.delta.com/traveling_checkin/baggage/index.jsp
Northwest Airlines
http://www.nwa.com/travel/luggage/index.html
Spirit Airlines
http://www.spiritair.com/Policies.aspx
United Airlines
http://www.united.com/page/middlepage/0,6823,1031,00.html?navSource=Dropdown07&linkTitle=baggage
US Airways
http://www.usairways.com/awa/content/traveltools/baggage/default.aspx
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